Rpa – Robotic Process Automation

Robotic process automation is a form of business process automation technology based on metaphorical software robots or artificial intelligence/digital workers (Ozge Doguc, 2022). It is sometimes called a software robot.

By using RPA Tools as part of a larger workflow automation strategy, software “robots” can easily be configured to trigger responses, manipulate data, and communicate with other digital systems. Examples of robot capabilities include simple actions like creating an autoresponder to an email that needs to be deployed with thousands of bots, each of which is pre-programmed to automate ERP tasks.

Why is RPA – Robotic process automation a potential industry?

Work is not only less affected but also has the potential to thrive due to the impact of COVID-19.

Technology has experienced rapid growth in recent years: in 2020 it will increase by 11.94%, in 2021 it will increase by 19.53%… (Gartner, September 2020)

Opportunity to work with enterprise-level customers (the highest technology application layer): Gartner predicts that by 2022, 90% of companies and large corporations globally will apply RPA. 2024, they will x3 the enterprise’s RPA application capacity

In fact, the need for automation arises from businesses themselves, they are in the digital transformation race and find optimal solutions to operate, especially during the epidemic season. An organization/business can ‘order’ up to hundreds of automation processes. Therefore, technology personnel in the RPA industry have a lot of potential to work and learn in many different fields at the same time.

There are 2 common types of RPA

Supervised AutomationUnattended automation
Supervised automation allows you to focus on more valuable work in your organization. This is done by automating direct, manual and repetitive customer-facing department operations and mimicking the actions you take on the desktop or browser. yourself, like clicks, by recording and playing back these actions in real time.In contrast, as the name implies, unattended automation does not require the user to be physically present at the computer. Instead, unattended bots do the job by recording and replaying actions themselves. Thanks to its ability to use automated event triggers and schedulers, it’s the ideal solution to accelerate automation for high-volume tasks across your organization.

Super automation

Like any other technology, RPA functionality will continue to evolve at a rapid pace. Therefore, equipping a powerful, primary and comprehensive solution should be the top priority of any organization. However, the addition of additional functionality is also essential. This is where super automation comes into play.

By making sure you choose a full-stack solution that includes hyper-automation, your business benefits from a technology that can combine many different components of the automation process. , to integrate tools and technologies that further expand the ability to automate tasks through APIs, AI, process mining, analytics, and more.

Common functions for RPA . development

Advisory services – Specializes in error detection in the process.
Process identification – Process standardization and process enhancement in conjunction with RPA.
Process Assessment – ​​Process optimization, especially in terms of cost.
Private RPA Cloud – Store, use remote data and secure information.
Development center – High quality and international developers
RPA Cloud team – Large amount of personnel and solutions about RPA
Managed services – Process management and 24/7 support
Governance – Guaranteed for stability, security and in line with corporate culture.

For further information, please contact the Hotline: +84 931939453 or email to: info@mpbpo.com.vn