Callbots in BFSI: Businesses Fail Because They Choose the Wrong Touchpoints, Not Because AI Isn’t Good Enough
When implementing callbots in the BFSI sector, many organizations tend to evaluate projects primarily through the lens of technological capabilities, while not giving sufficient attention to customer journey design. 👉…
🚀 WHEN BUSINESSES GROW TOGETHER WITH THE NEXT GENERATION OF TECH TALENT
Not every technology idea starts with a large-scale project. Sometimes, it begins with a group of students who enjoy solving challenging problems — and a company willing to open its…
The more calls a callbot handles, the easier it is for businesses to misjudge ROI
Today, deploying a callbot is no longer a major barrier, as technology is already capable of automating most customer service tasks at scale. However, improved operational efficiency does not automatically…